Vertice helps you purchase and renew Help Scout at a reduced cost by negotiating pricing on your behalf, using our intel on how much companies like yours are paying.
COMPANY INFO
Help Scout is designed with your customers in mind. Provide email and live chat with a personal touch, and deliver help content right where your customers need it, all in one place, all for one low price.
YEAR FOUNDED
2011
HQ
Boston, Massachusetts
ceo
Nick Francis
employees
193
category
#customer-success
Further Content
Finance
6 tips for scaling your start-up and being an impactful CFO
With Sabrina Castiglione, COO at Pento and former CFO at Tessian
Cloud
Why cloud spend management is hurting your productivity
Fewer contracts, but tons of administration and balancing growth vs optimization.
Finance
The hidden cost of SaaS and cloud contract management
Discover the hidden world of inefficiency and wasted time in contract management
Help Scout Pricing Insights
Pricing Clarity
The Vertice Pricing Clarity Score provides you with insight into how a vendor compares with peers.
63
Medium Pricing Clarity
Based on Vertice Data
69
Medium Simplicity
Simplicity is rated on how easy and intuitive pricing is to understand.
65
Medium Transparency
Transparency is rated on the availability of published pricing structures.
54
Medium Parity
Parity is rated on how consistent pricing is across similar customer profiles.
Average Discount
This is calculated by the aggregate price discount that customers pay when compared with list pricing.
low Discount Possibility
Based on Vertice Data
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