Vertice helps you purchase and renew Hiver at a reduced cost by negotiating pricing on your behalf, using our intel on how much companies like yours are paying.
COMPANY INFO
Hiver is the world’s first customer service platform built for Google Workspace. It helps teams deliver fast and empathetic customer service, right from the tool they are already familiar with – Gmail. This means they can assign, track, and collaborate on customer emails, as well as run the most advanced analytics and automations from the Gmail interface, without sacrificing any time on learning new software or switching tabs.
YEAR FOUNDED
2011
HQ
San Jose, California
employees
113
category
#customer-success
Further Content
Finance
6 tips for scaling your start-up and being an impactful CFO
With Sabrina Castiglione, COO at Pento and former CFO at Tessian
Cloud
Why cloud spend management is hurting your productivity
Fewer contracts, but tons of administration and balancing growth vs optimization.
Finance
The hidden cost of SaaS and cloud contract management
Discover the hidden world of inefficiency and wasted time in contract management
Hiver Pricing Insights
Pricing Clarity
The Vertice Pricing Clarity Score provides you with insight into how a vendor compares with peers.
74
High Pricing Clarity
Based on Vertice Data
65
Medium Simplicity
Simplicity is rated on how easy and intuitive pricing is to understand.
78
High Transparency
Transparency is rated on the availability of published pricing structures.
79
High Parity
Parity is rated on how consistent pricing is across similar customer profiles.
Average Discount
This is calculated by the aggregate price discount that customers pay when compared with list pricing.
low Discount Possibility
Based on Vertice Data
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