Hiver
Customer Success
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Hiver
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Hiver
Company Profile
Company Info
Hiver is the world’s first customer service platform built for Google Workspace. It helps teams deliver fast and empathetic customer service, right from the tool they are already familiar with - Gmail. This means they can assign, track, and collaborate on customer emails, as well as run the most advanced analytics and automations from the Gmail interface, without sacrificing any time on learning new software or switching tabs.
Headquarters
San Jose
,
California
year Founded
2011
Employees
113
Category
#
Customer Success
Hiver
Pricing Insights
Pricing Clarity
The Vertice Pricing Clarity Score provides you with insight into how a vendor compares with peers.
Low Simplicity
Medium Simplicity
High Simplicity
Simplicity is rated on how easy and intuitive pricing is to understand.
Low Transparency
Medium Transparency
High Transparency
Transparency is rated on the availability of published pricing structures.
Low Parity
Medium Parity
High Parity
Parity is rated on how consistent pricing is across similar customer profiles.
Average Discount
This is calculated by the aggregate price discount that customers pay when compared with list pricing.
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