Spend Insights

The Challenge

This customer noticed their overall software costs were rising, but nothing stood out at first glance. When they dug into department-level budgets, they discovered the marketing stack was increasing at a much faster rate than any other part of the business.

On the surface, it looked like normal growth. But the steep increase felt disproportionate, and the team needed to know why.

The Vertice Approach

Using Vertice’s Analytics Center, the customer generated a Spend Insights report. It gave them a clear breakdown of spend across:

• SaaS vs. Non-SaaS
  
• Department (marketing vs. sales, finance, etc.)
  
• Category
  
• Contract length and billing frequency
  
• Currency and payment terms
  

With this view, they exported the data and spotted something unexpected:

• A single marketing tool, priced on usage, was ballooning far quicker than forecast.
  
• The cost increase was hidden inside the general “marketing software” line item.
  
• Without this visibility, it might have gone unnoticed until renewal.
  

The Outcome

By uncovering the issue early, the customer was able to:

• Approach the vendor with clear usage and cost data.
  
• Renegotiate contract terms to bring spend back under control.
  
• Put new guardrails in place for usage monitoring, so the problem wouldn’t repeat.
  

Why It Worked

The granularity of Vertice Spend Insights gave them clarity they didn’t have before.

Instead of just seeing “marketing spend is high,” they drilled down into the specific driver and acted decisively.

The Takeaway

Not all cost increases are obvious - sometimes they hide in usage-based pricing or under broad departmental budgets.

Vertice Spend Insights brings that data to the surface, so customers can act before it spirals.