Medallia

Customer Success

Pay your best price, not their best price.

Streamline your software spending with Vertice's SaaS purchasing platform. We'll use industry benchmarks to negotiate or renegotiate your SaaS contract terms — including for Medallia — to help you save money. Read on to find out more.

Vertice helps you purchase and renew

Medallia

at a reduced cost by negotiating pricing on your behalf, using our intel on how much companies like yours are paying.

Medallia

Company Profile

Company Info

Medallia is a leading customer experience management (CEM) SaaS company. Founded in 2001, the company is trusted by some of the world's top brands -- including Nordstrom, Mercedes-Benz, Sephora, Four Seasons, PayPal, and the Zurich Insurance Group -- to create experiences that customers love.

Headquarters

San Francisco

,

California

year Founded

2001

Employees

2624

Category

#

Customer Success

Medallia

Pricing Insights

Pricing Clarity

The Vertice Pricing Clarity Score provides you with insight into how a vendor compares with peers.

58

Pricing Clarity Score

71

Low Simplicity

Medium Simplicity

High Simplicity

Simplicity is rated on how easy and intuitive pricing is to understand.

55

Low Transparency

Medium Transparency

High Transparency

Transparency is rated on the availability of published pricing structures.

49

Low Parity

Medium Parity

High Parity

Parity is rated on how consistent pricing is across similar customer profiles.

Average Discount

This is calculated by the aggregate price discount that customers pay when compared with list pricing.

Low Discount Possibility

Medium Discount Possibility

High Discount Possibility

Based on Vertice data

Further Content

Top 10 Procurement Predictions for 2025

Top 10 Procurement Predictions for 2025

Trends and patterns we expect to see in 2025 in SaaS and Cloud procurement

December 5, 2024

The future of procurement

The future of procurement

A conversation with Aïssatou Sylla, Procurement Lead at Qonto

October 8, 2024

Why experience in SaaS negotiations is vital

Why experience in SaaS negotiations is vital

Getting the best SaaS procurement negotiators to go into bat for you pays dividends

September 27, 2024

Introducing Intelligent Workflows

Introducing Intelligent Workflows

It’s time to level up your procurement.

September 5, 2024

6 ways to combat rising SaaS and cloud spend

6 ways to combat rising SaaS and cloud spend

Our latest SaaS and cloud report reveals that software spend is surging. Here’s how you can take action.

August 13, 2024

Controlling SaaS spend in Ecommerce, without limiting growth

Controlling SaaS spend in Ecommerce, without limiting growth

How to balance cost-optimization with the need for modern tech, the main causes of tech overspend in ecommerce businesses, and how to right-size a contract with seasonal growth shifts in mind.

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