Wasted SaaS spend

The true cost of unused and underutilized SaaS

Shelfware and underutilized SaaS continue to drive substantial financial losses, with many companies wasting millions annually on tools and licenses that simply aren't being used.

Organizations with 100-500 employees now waste an average of $915,000 each year on unused and underutilized software – a figure that grows sharply with company size. Those with 500-1,000 employees waste $1.7 million, those with 1,000-2,500 employees see this rise to $2.95 million, and enterprises with more than 10,000 staff waste in excess of $10.9 million.

These numbers highlight the challenges of managing sprawling software portfolios and the importance of tracking actual SaaS license usage. Even modest improvements in monitoring and rightsizing contracts – aligning licenses with actual usage – can significantly reduce wasted SaaS spend and improve operational efficiency.