Jira Integration

Problem‍

A Vertice customer recognised that their IT department had established processes in Jira for security reviews and approvals.

They needed an efficient solution that could automate review across departments, without disrupting their current processes.

Solution‍

Vertice’s Jira integration allowed this customer to:

• Automatically send request details from Vertice to Jira, creating a new ticket for security review and removing the need for duplicate data entry across systems
• Sync updates and send the approval outcomes and associated documents to Vertice to continue the request progress
• Embed procurement into existing processes without disrupting them, centralising departmental collaboration

Outcome‍

Our customer’s departments worked faster and more collaboratively.

Vertice enabled our customer to unite its siloed workflows, and as a result, IT approval time dropped by 25% because they weren’t having to duplicate their work.

Procurement became a seamless extension of existing work, not a separate process.