How Staffbase brings agents to their procurement with Vertice

In partnership with The Hackett Group: Practical conversation with Staffbase on retiring their existing intake, building agentic procurement workflows and turning AI spend growth into savings.

Staffbase already ran agents across its operations before procurement caught up. In this session, Nikhil Gaur (Director and Research Analyst at The Hackett Group) joins Vertice to unpack why Staffbase retired Jira-based intake, who builds new workflows day to day and how Claude MCP screens contracts before Legal sees them. We also cover what changed once IT and infosec stopped running approvals through a ticket queue, how Staffbase optimizes their AI cost against 291% YoY growth in AI spend and what's realistic to automate in your first 90 days.

What you'll take away:

• Why Staffbase retired Jira-based intake and how they built the workflows that replaced it
• What Claude MCP does to a contract before it reaches Legal and where humans stay in the loop
• How IT and infosec reviews changed once approvals stopped running through a ticket queue
• How Staffbase optimizes their AI Cost
• Independent take from The Hackett Group's Nikhil Gaur on how this compares across the market