JumpCloud pricing: How to get the best possible discount

What JumpCloud wants you to pay and what you could realistically be paying

Aimee Manning | AUG 02, 2023

8 min read

Not only is JumpCloud an industry-leading security platform used by more than 18,000 organizations worldwide to manage their identity and access management, but it’s also earned itself a host of notable accolades, including recognition at the 2023 G2 ‘Best of’ Software Awards for services in security, customer support and implementation.

So, if you’re searching for an authorization tool to centralize and streamline your identity management across multiple channels, JumpCloud is certainly a solution worthy of consideration.

Before reaching out for a quote from the vendor, however, it’s worth exploring your options for pricing.


Because as software prices across all verticals continue to rise exponentially, threatening the budgets of businesses across the globe, it’s imperative that you’re securing the best possible price on your subscription. Especially given that the prices provided are rarely set in stone.

The question, therefore, is, how much does JumpCloud want you to pay? And what could you realistically be paying?

Here’s what you need to know.

How much does JumpCloud cost?

Before we explore your options for securing a JumpCloud discount, it’s important to get to grips with the provider’s pricing model. JumpCloud offers freemium pricing, meaning that there is a free iteration of the software available, with more advanced functionality reserved for paid pricing tiers, beginning at $2 per user per month.

While four of the five paid plans are bundled packages based on popular use cases, JumpCloud does also offer a pay-as-you-go, A La Carte model, allowing for maximum flexibility.

Here’s what you need to know about each plan:

JumpCloud pricing plans

JumpCloud pricing plans

JumpCloud Free

Restricted access to JumpCloud’s full feature set can be accessed through JumpCloud Free, enabling full platform use for up to 10 users and 10 devices.

SSO Package

JumpCloud’s SSO-focused plan costs $7 per user per month when billed annually, or $8.50 per user on a monthly basis. The SSO package supports basic user provisioning and SSO access to web applications under the organization’s remit.

Core Directory Package

The Core Directory Package costs $11 per user per month on an annual subscription or $13 per user when billed monthly. It supports everything from the SSO Package, as well as access management, logging and further directory insights for organizations.

JumpCloud Platform

JumpCloud’s ‘best value’ plan is JumpCloud Platform, supporting everything from the previous tiers of subscription, in addition to device management and telemetry features. Access to JumpCloud Platform costs $15 per user per month when billed yearly or $17 per user on a monthly billing cycle.


The most advanced tier of JumpCloud subscription costs $18 per user per month on an annual basis or $20 per user when billed monthly. PlatformPlus offers everything from the regular Platform tier on top of advanced security functionality via Zero Trust, supporting Conditional Access Policies and more.

A La Carte

JumpCloud’s pay-as-you-go plan starts at $2 per user per month billed annually, or $3 per user monthly. This provides access to JumpCloud’s Core Cloud Directory and basic authentication features, beyond which users will be charged between $2-$5 for each additional feature used per month. A La Carte ultimately allows you to create your own custom package with the sales team.

So, while the above prices can certainly provide an idea of how much your company might pay for an enterprise-level JumpCloud subscription, you may still find it a challenge determining which pricing edition is the best fit for an organization of your scale.

So, what are your options?

To start with, you could use JumpCloud’s pricing calculator, as this will provide you with a package recommendation and estimated price based on your user requirements – without needing to engage with the sales team.

JumpCloud PlatformPlus pricing

Alternatively, you may wish to search online for examples of what other companies are paying.

JumpCloud Enterprise Pricing

Interestingly, one user on this recent PeerSpot thread claims that their organization pays $15 per user per month for an enterprise-level plan covering 300 to 500 users. In material terms, this means that an organization of this size is paying between $54,000 and $90,000 for their subscription per annum.

Can you get a discount on JumpCloud pricing?

Based on the pricing examples above, we can assume that the Peerspot user had secured some form of discount. This is because the $15 per user price tag works out at $72,000 for 400 users, which is $14,400 less than the cost shown on the ROI calculator for the same enterprise-level plan and user count. That’s a saving of almost 17%.

This comes as no real surprise though, given that list prices in general are rarely set in stone. In fact, our own data indicates that the average discount offered by vendors in the IT security space is 26%, which means you could stand to secure even greater discounts.

What’s more, JumpCloud has a relatively low pricing parity score of 49/100, suggesting that customers with similar usage profiles are paying significantly different rates for comparable contracts.

So, the question is, how exactly can you ensure you’re securing the very best discount?

In short, with the right leverage and an effective negotiation strategy.

Here are some of the tactics you’ll want to consider.

Commit to an annual or multi-year subscription

One simple way to secure a reduced fee is to sign up for a longer subscription term. As we’ve seen in the discussed price points, JumpCloud offers a reduction in fees across all paid plans for users that choose to be billed on a yearly rather than monthly basis.

Signing up for a multi-year commitment could, however, yield even larger savings. Our data shows that vendors will offer an average discount of 5% for every extra year that a subscriber commits to. So, for the software that you intend to use for the foreseeable future, it could be worth negotiating an annual or even a multi-year agreement for maximum savings across your stack.

Gain intel on competitor offers

Another strategy is to inquire about contracts with competing vendors, to equip yourself with intel that could prompt a discounted offer from JumpCloud. For example, you could research the contract terms offered by other providers within the security market, such as McAfee or Okta. Presenting these terms may incentivize the sales team to match or beat a deal that you’ve been offered elsewhere.

But it’s not just your upfront cost that can be negotiated. You can also assess what’s on offer in terms of:

  • Renewal clauses
  • Notice periods
  • Customization options
  • Maintenance and support

This way, you position yourself better to secure a deal that caters to your specific business requirements.

Leverage pricing benchmarks

The most powerful form of negotiation leverage is intel into what organizations with similar needs to your own are paying for their subscriptions. When you enter your negotiations equipped with this data, you may have the opportunity to negotiate a more competitive rate for your business.

The best way to do this is by using pricing benchmarks which can illustrate how your quoted price compares to the going rate — as well as any discounts that have been offered to your peers. This way, you’ll be able to determine whether you’re getting a good deal or need to inquire about better terms. But even when pricing is freely listed online, we’ve seen that organizations pay significantly different costs for their JumpCloud subscriptions. So, where do you find accurate pricing benchmarks to leverage?

In short, from Vertice.

Cut the cost of your JumpCloud subscription with Vertice

Our vendor database contains the pricing and discounting data from over 16,000 global SaaS vendors, JumpCloud included. Leveraging this data, our team of expert SaasS buyers negotiates best-in-class pricing for our clients, saving not only on JumpCloud, but any of the tools within their software stack.

We do this by negotiating on your behalf and saving your business the time and burden of researching and going back and forth with software providers. Streamlined SaaS procurement can be a significant time drain for organizations of any size — but with Vertice as your procurement partner, it doesn’t need to be.

See for yourself how much you could save on your annual spend by requesting an audit of your SaaS stack, or take a look through some of our customer success stories to learn how we help organizations like yours regain control of their SaaS spend.

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